PARATRANSIT SUPPORT SERVICES MANAGER
DART First State has an immediate job opening for a Paratransit Support Services Manager in Dover, DE. This position is a highly visible position within the corporation, responsible for the management and oversight of a high volume call center that takes reservations for transit services provided to individuals with disabilities as well as the certification process determining eligibility for the services. The incumbent for the position will demonstrate solid and strong motivational, communication, time management, problem-solving, detail-oriented, presentation and organizational skills with the ability to work independently. The person in this position is responsible for oversight of a large amount of statistical data that is a part of the overall corporation’s performance management program. Strong data analysis and computer skills are required. Strong customer support experience and the ability to respond and adapt to a diverse workforce and customer base is essential.
Competitive salary and comprehensive benefit package. Interested applicants must submit an application to DART Employment Services, 900 Public Safety Boulevard, Dover, DE 19901 by June 27, 2018. To download an application, go to: http://dartfirststate.com/.
DTC is an “Equal Opportunity Employer”. Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation, applicants may call (302) 760-2891. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.
APPLICATIONS CAN BE ACCESSED ON LINE AT www.dartfirststate.com
Location/Region: Dover, DE